Support
Account Management
How Do I Upgrade/Downgrade My Subscription?
- Log into your account.
- Click ‘Add Payment Method.’
- Save changes.
How Do I Cancel My Subscription?
- Log into your account.
- Click ‘Add Payment Method.’
- Save changes.
How Do I Update My Payment Info?
- Log into your account.
- Drop down to the Payment Methods section.
- Click ‘Add Payment Method.’
- Save changes.
How Do I Reset My Password?
- Log into your account.
- Drop down to the ‘Change Password’ section.
- Enter your current and new credentials.
- Save changes.
How Do I Request for My Account to Be Completely Removed?
Please contact us to have your account removed from our platform responsibly and with your privacy in mind.
Listing Plan Features
1 Listing
Create up to 1 Listing of any type.
Business / Brand Details
Listing owners can provide details to help other community members make better-informed decisions. Depending on the type of Listing, the following details are available to all Listing owners, regardless of their Listing Subscription.
- Name
- Tagline
- Description
- Category
- Amenities
- Address
- Cities Served
- Price Range
- Business Hours
- Diversity
- Related Listings
- Phone Number
- Contact Email
- Cover Image
Built-in Contact Form
All Listings include a built-in contact form so people can quickly contact Listing owners. The email address used when signing up for the platform will be the default recipient address, which can be changed at any time using this link.
Map & Directions
Listing owners can have their addresses shown for quick reference and on a map, providing quick access to directions for users.
Ratings & Reviews
Listings can be rated by different criteria, depending on the type of Listing, helping Listing owners build their reputation by accumulating positive feedback. Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings.
Embed Video
Videos uploaded to services like YouTube or Vimeo can be easily embedded into a Listing. Regular YouTube videos (e.g., https://youtu.be/xyz ) and YouTube Shorts (e.g., youtube.com/shorts/xyz) are allowed.
- Introductions
- Testimonials
- Product Overviews
- Service Demonstrations
- Guides
Analytics Dashboard
Our platform provides valuable and easy-to-digest Listing analytics.
- Published Listings: ‘Active’ Listings currently on our platform.
- Pending Listings: Listings waiting to be approved by our team.
- Active Promotions: Listings that have been promoted.
- Views (Unique): Logged when a ‘unique’ visitor has viewed a Listing, as determined by their unique IP address.
- Views: Logged if the ‘unique’ visitor looks at your Listing again.
Direct Messaging
Communicate with other Listing owners on our platform using privacy-focused ‘Direct Messaging.’ To start a conversation or reply, click the messaging icon next to your username in the menu area.
Direct Contact Info
To help people easily reach Listing owners and to help get Listings found in search engines, NAP (Name, Address, and Phone Number) is critical information to include in a Listing. While including a Listing Title is assumed, Listings can contain the following information in an actionable format (ex., click-to-call) to make things even more convenient for platform users.
- Contact Email
- Phone Number
- Website
- Social Networks
- And more!
Social Media Links
Links to Social Networks can be added to Listings, and when a link is added, the name of the network and the corresponding icon are automatically added. If someone clicks on one of the Social Networks, that network’s website will open in a new browser tab so that users can stay on your Listing.
Products & Services Menu
Put your most popular offerings front and center for customers to see, with captivating images, pricing info, and more.
Link To Your Website
Link directly to your website, allowing you to get more exposure and run visitors through your own sales funnel.
Logo & Cover Image
Logos and Cover Images are essential for portraying brands, products, services, etc. For highly visual people, the right Logo and Cover image could make someone ultimately choose your Listing.
Image Gallery
Image galleries are ideal for communicating your branding, products, services, etc. For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 6 images can be added to an Image Gallery.
Bonus Image Gallery
Unlock an additional ‘Bonus Gallery’ to further communicate your brand, products, services, etc. For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 12 images can be added to this gallery.
Platform Prominence
Search Prominence
- Package 3 and 4-level Listings appear above Package 1 and 2-level Listings.
- Promoted Listings are the only ones more prominent than Package 3 and 4-level Listings.
Listing Prominence
- Package 3 and 4-level Listings appear temporarily on our Home page and other high-traffic pages, giving them greater exposure.
- Package 3 and 4-level Listings will hold their spot on the high-traffic pages for as long as it takes for new, Package 3 and 4-level Listings or Promoted Listings to push them out.
Competitor Blocking
Prevent your competitors from being displayed within the ‘Similar Listings’ area of your Listing.